We design and build e-commerce, content management platforms and back-end system integrations that strengthen businesses and drive results.
In this blog, we’ll explore some of the effective methods for increasing online sales, so you can start optimizing your e-commerce site and boosting your bottom line. From enhancing your website’s user experience to leveraging social media advertising, there are a variety of strategies you can start implementing today. So, let’s dive in and explore some of the best ways to improve your online sales performance.
An FAQ page is an essential component of any eCommerce store. When you organise this page strategically, provide clear and concise answers, and include helpful links and images where possible, you can ensure that shoppers will have all the information they need before making a purchase decision—and ensure that customer service teams don’t get overwhelmed with repetitive questions from shoppers who couldn’t find what they were looking for on the page.
But how can you ensure that your FAQ page is optimized for success?
With the rise of online shopping and eCommerce, more people are taking a step back from just focusing on sales to viewing your customer life cycle marketing or CLM.
The eCommerce lifecycle is a process that all customers go through from their first engagement with the brand until they purchase. It describes an ideal way of interaction, like customer support, between the company and buyers, but firstly, from the company’s point of view.
So, what are those stages of the customer lifecycle?