The client sought to replace their existing engineering team due to several challenges. The previous team was costly and inefficient, with difficulties managing distributed resources across major time zone differences. Additionally, the lack of in-house technical staff at the client’s end resulted in suboptimal technical solutions and insufficient ownership.
Our team was selected based on the project’s technical stack and the client’s specific pain points. Recognizing the client’s budget sensitivity, we implemented a resourcing model to optimize cost-effectiveness without compromising on necessary capacity and work hours.
To address the time zone challenges, our team adopted shifted work schedules, ensuring an 80% overlap with the client’s team. We also suggested process improvements, including more frequent meetings and dedicated strategy and planning sessions.
Upon engagement, we conducted a comprehensive analysis of the project’s code and processes. This led to the implementation of improved project practices, including an updated deployment process, code review procedures, and integration of QA into the development workflow. We also provided comprehensive technical documentation to support knowledge transfer and project continuity.
Our team brought a higher degree of maturity and technical expertise to the project, engaging in close collaboration with the client. Taking the lead on technology decisions, we drove innovation and provided the deep technical consultation necessary for strategic decision-making, effectively filling the gap left by the absence of in-house technical staff.
Our team’s involvement has led to significant enhancements in various aspects of the project. We’ve achieved a much higher quality of code, resulting in a substantial reduction in bugs. This improvement, coupled with optimized processes, has notably increased the team’s velocity.
The client has benefited from a smoother operational process, including more stable deployments and optimized site speed. Our efforts have also improved communication channels, leading to an enhanced level of comfort and satisfaction for the client.
New feature implementation has become more efficient and effective. Currently, our team provides comprehensive support within the client’s budget, including consultation, research, technical approach development, implementation, testing, and ongoing maintenance.
This holistic approach has not only improved the technical aspects of the project but has also fostered a more collaborative and productive relationship with the client team.
