Access Solutions | Industrial Electronics Supplier

About The Client

A leading provider of electronic parts and repair services since 2003, maintains a vast inventory of over 800,000 unique control system components. The company faced significant challenges with their legacy e-commerce platform, including an ERP system that was not linked to their existing eCommerce portal, inefficient product management of their 800,000+ SKUs, and inconsistent order processing, which hindered their ability to serve B2B customers effectively.

Approach / Work done

We implemented a comprehensive B2B e-commerce solution based on Adobe Commerce with custom integrations to transform their digital presence. Key developments included:

Integration of Acumatica ERP for bi-directional synchronization of products, inventory, orders, inventory data and more
Extended Adobe Commerce to include a custom product information management module with unique parent-child structure for different product conditions
Enhanced B2B functionality with customized workflow for quote requests
Implementation of Algolia search solution with lots of customizations to support highly complex and nuanced search requirements
Multi-channel selling integration with eBay and Google Shopping via GoDataFeed requiring custom data import/export logic
Customized Hyva theme implementation with specialized UI components for product conditions and availability

Project Results

The solution has streamlined product discovery across their extensive 800,000+ SKU catalog, enabled real-time inventory synchronization, and established a robust B2B account management system. The modernized platform has optimized order processing workflows and enhanced the overall customer experience with accurate inventory tracking and streamlined checkout processes.